How AI Can Help Customer Support Specialists Excel in Job Assessments and Real-Time Scenarios
Introduction Customer support roles demand quick problem-solving, strong communication, and the ability to manage multiple conversations at once. Job assessments for these roles often involve live chat simulations, behavioral questions, and real-time problem resolution tasks. Candidates are expected to demonstrate efficiency, empathy, and accuracy under pressure. AI-powered tools like Instasolve AI are transforming the way…